FAQ

No. All necessary reagents are already included in our consumables, i.e., the Test Kit. In addition, our analyzer is maintenance-free, so no extra reagents are required for cleaning or operation.

No need for cold chain logistics—our product remains stable at standard room temperatures between 5°C and 30°C.

It combines automated blood counts with digital smear morphology, enhanced by AI image analysis. This approach standardizes and accelerates morphology review, providing more comprehensive hematology results than CBC alone.

The 7-part differential further divides neutrophils into immature (NST), segmented (NSG), and hybersegment(NSH) types, in addition to lymphocytes, monocytes, eosinophils, and basophils. This allows earlier and more accurate detection of infections, inflammation, and bone marrow abnormalities.

Yes, all the parameters provided by the analyzer are reporting parameters, no research parameters.

The sample is transferred using a tip, and all test reagents as well as the waste generated after testing are sealed within the reagent cartridge, enabling ready-to-use operation with high biosafety. In addition, the instrument has no internal liquid pathways, eliminating the need for liquid line or tubing cleaning.

Once the sample is placed into the disposable reagent cartridge, all subsequent steps are fully automated. From the moment the sample enters the instrument to the generation of the test report — even the auxiliary diagnostic report — the process requires no human intervention.