Technical Support
FAQ
What is CBM?
It combines automated blood counts with digital smear morphology, enhanced by AI image analysis. This approach standardizes and accelerates morphology review, providing more comprehensive hematology results than CBC alone.
Are all the parameters of the analyzer reporting parameters?
Yes, all the parameters provided by the analyzer are reporting parameters, no research parameters.
How is the system maintenance-free?
The sample is transferred using a tip, and all test reagents as well as the waste generated after testing are sealed within the reagent cartridge, enabling ready-to-use operation with high biosafety. In addition, the instrument has no internal liquid pathways, eliminating the need for liquid line or tubing cleaning.
Is this instrument easy to operate?
Once the sample is placed into the disposable reagent cartridge, all subsequent steps are fully automated. From the moment the sample enters the instrument to the generation of the test report — even the auxiliary diagnostic report — the process requires no human intervention.
Do all reagents require cold chain transport?
No need for cold chain logistics—our product remains stable at standard room temperatures between 5°C and 30°C.